Results From the Frontlines
The Challenge
A global pharmaceutical manufacturer faced a critical knowledge risk. A complex monthly changeover was known only to a few technicians approaching retirement, and there was no documented process to transfer this expertise. The annual batch value dependent on correct changeover execution was $70,000.
The Squint Solution
Using Squint's AR mapping and procedure generation capabilities, the team worked with one expert to capture the complete 12-step workflow in a single 1-hour session. The expert's knowledge was transformed into visual, step-by-step instructions accessible on any device.
The Results
Today, any qualified technician can execute the changeover independently with the same precision as the original expert. The company protected against knowledge loss and ensured continuity for a $70K annual production value that had previously relied on a handful of retiring experts.
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