Results From the Frontlines
The Challenge
When a global F&B manufacturer installed a new confectionary production line, they faced a common challenge: operators needed to master unfamiliar equipment quickly to avoid extended downtime and product waste. Typically, this ramp period takes 2+ months as operators gradually build proficiency through trial and error.
The Squint Solution
Multiple teams captured critical processes in Squint (startups, shutdown, LOTO, calibration, and cleaning) directly during the OEM training session. These were instantly converted into visual, step-by-step SOPs accessible on any device.
The Results
The line was fully operational within 2 weeks. Instead of relying on static manuals and repeated OEM callbacks, operators had searchable procedures and AI-powered Copilot support available whenever they needed guidance. Early-stage operator errors dropped 12% compared to previous line installations.
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