Results From the Frontlines
The Challenge
A preventative maintenance task at a global F&B manufacturer had become a bottleneck. The single expert who could complete it efficiently (2 hours from memory) was constantly pulled away to supervise new technicians, who took 4+ hours and made frequent errors without guidance.
The Squint Solution
The team captured the complete PM methodology in Squint and converted it into a cohesive, step-by-step procedure set. New technicians could now follow the same approach the expert used, with visual guidance available throughout the task.
The Results
By their second independent run, new technicians were completing the PM in 90 minutes with 96% accuracy and zero expert supervision. They had matched (and slightly exceeded) the expert's baseline performance in a fraction of the typical training time.
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