Results From the Frontlines


The Challenge
At a global food manufacturer, one critical preventive maintenance task depended on one person. The expert ran it in 2 hours from memory. Everyone else took 4 or more, made errors without guidance, and pulled him away from his own work to supervise. The PM got done when his calendar allowed, and the maintenance schedule bent around a single name.
The Squint Solution
The team had the expert perform the PM once and captured it in Squint. The Tribal Knowledge Agent turned that run into a step-by-step procedure set, with visual guidance at every step. When questions come up, Squint’s Assistant provides answers grounded only in the plant's approved knowledge. His method became the standard instead of his presence.
The Results
By their second independent run, new technicians were completing the PM in 90 minutes with 96% accuracy and no supervision, matching and beating the expert's baseline. The maintenance schedule no longer waits on one calendar, and the expert is back on the work only he can do. The manufacturer is now scaling the same capture approach across brands and business units.
Industrial AI at Work
→ TRUSTED ACROSS INDUSTRIES
Industrial AI used by leading global organizations









