Results From the Frontlines
The Challenge
Junior technicians at a global energy company required two hours of constant expert shadowing to complete a complex 19-step assembly process. This created a bottleneck: experts couldn't scale their time, and new technicians took weeks to achieve independence through traditional shadowing.
The Squint Solution
The team digitized the complete assembly workflow using Squint, transforming it into step-by-step visual guidance accessible on any device. Technicians could now follow the same approach experts used, with the ability to reference specific steps as needed rather than requiring constant supervision.
The Results
After just five independent runs, technicians achieved full independence. Expert involvement dropped 76% per assembly, freeing experts to focus on higher-value work while new technicians ramped faster than ever before.
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